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Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Important: Neongold Studios is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

This information may include:

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

2.2 Website Improvement

2.3 Communication

2.4 Marketing and Analytics

3. Legal Basis for Processing (GDPR Compliance)

As a company operating in Germany and serving clients in the European Union, we process your personal data based on the following legal grounds:

3.1 Consent

When you provide explicit consent through cookie banners, contact forms, or newsletter subscriptions.

3.2 Contractual Necessity

When processing is necessary to fulfill our contractual obligations for cloud services, mobile development, or game development projects.

3.3 Legitimate Interests

When processing is necessary for our legitimate business interests, such as:

3.4 Legal Obligations

When processing is required to comply with legal obligations under German or EU law.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in:

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Legal Requirements

We may disclose your information when required by law or to:

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent website notice before your data is transferred.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

6. Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

6.1 Right to Access

You can request a copy of the personal information we hold about you.

6.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

6.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your personal data under certain circumstances.

6.4 Right to Restriction of Processing

You can request that we limit how we use your personal data.

6.5 Right to Data Portability

You can request your data in a structured, commonly used, machine-readable format.

6.6 Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes.

6.7 Right to Withdraw Consent

When processing is based on consent, you can withdraw it at any time.

6.8 Right to Lodge a Complaint

You can file a complaint with the German data protection authority (Bundesbeauftragter für den Datenschutz und die Informationsfreiheit) or your local supervisory authority.

7. Data Security

We implement industry-standard security measures to protect your personal information:

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards through:

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately for deletion.

10. Third-Party Links

Our website may contain links to third-party websites (social media platforms, partner sites, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Cookie Management

You can control cookies through:

Note: Disabling essential cookies may affect website functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will:

13. Contact Information

Data Controller

Neongold Studios
Nagelweg 8a
08867 Landau in der Pfalz
Germany

Registration Number: 65812140

Email: info@neongoldstudios.de
Phone: +49 7801 8247737

Data Protection Officer:
Email: privacy@neongoldstudios.de

Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM CET
Saturday - Sunday: Closed

14. Supervisory Authority

If you have concerns about how we handle your personal data, you can contact the German data protection authority:

Bundesbeauftragter für den Datenschutz und die Informationsfreiheit (BfDI)
Graurheindorfer Str. 153
53117 Bonn
Germany

Website: www.bfdi.bund.de

Your Consent: By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of our services.

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